New Day New Life
Rapid growth across four sales channels — import, B2B wholesale, retail stores, and e-commerce — had created an accounting and compliance crisis. Each channel was recording sales a…
Key Result
Channels Unified
About the Client
New Day New Life is a Kathmandu-based trading and retail company specializing in health-related cosmetics, medicinal, and ayurvedic products. The company operates across four channels: direct import and wholesale distribution to B2B clients, a chain of retail stores, and an active online e-commerce presence. It sources products from Indian, Chinese, and European manufacturers and distributes to pharmacies, wellness shops, and health-conscious consumers across Nepal.
The Challenge
Rapid growth across four sales channels — import, B2B wholesale, retail stores, and e-commerce — had created an accounting and compliance crisis.
Each channel was recording sales and inventory separately with no consolidation, making it impossible to track true cost of goods sold or calculate channel-wise profitability. VAT was being applied inconsistently across product categories, some of which carried different tax treatment under Nepal's health and cosmetic product classifications. Import duty calculations were being done manually with errors, and customs documentation was regularly incomplete, causing clearance delays and detention fees at the border.
Our Approach
Mapped the full product catalogue and classified each SKU correctly under Nepal customs HS codes and IRD VAT categories
Built a unified inventory management system linking import receipts, warehouse stock, wholesale dispatch, retail POS, and e-commerce orders
Set up channel-wise profit centers in Tally — import/wholesale, retail, and e-commerce — with shared COGS allocation
Standardized import documentation including commercial invoices, packing lists, and certificates of origin to eliminate customs clearance delays
Implemented a monthly VAT reconciliation process that matches output VAT from all channels against input VAT on imports
Created a quarterly management report showing gross margin and net profit by channel and by product category
Our Solution
CCBC built a unified accounting infrastructure that consolidated all four sales channels under a single Tally setup with channel-wise profit centers. Every product in the catalogue was correctly classified under Nepal customs HS codes and IRD VAT categories, resolving the inconsistent tax treatment that had been creating VAT exposure. Import documentation was standardized and a pre-clearance checklist was introduced, eliminating the border detention fees that had been adding cost to every import cycle. A linked inventory system now tracks stock from import receipt through wholesale dispatch, retail sale, and e-commerce fulfillment, giving management accurate real-time COGS data. Monthly VAT reconciliation across all channels ensures zero discrepancies at filing time.
Services Delivered
Results That Speak for Themselves
"Before CCBC, we had four businesses running on four separate spreadsheets and no idea which one was actually making money. Now we have one clear picture of the entire operation. Our import clearances are smooth, our VAT is clean, and we finally know where our margins are."
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